| LOGON |
| I
can't register. I received the following error message: "That
SSN and/or date of birth is not on file with the Oklahoma Blood Institute". |
| I
can't login. I received the following error message: The SSN, Donor
ID, DOB or password you supplied is not correct". |
| I
can't access Members for Life. I login, click on the Members for Life
link, and then I'm redirected back to the login page. |
| TEST
RESULTS |
| Why
aren't my test results posted? |
| What
tests are performed on my blood? |
| Will
I be notified if any test is abnormal or positive? |
| What
test results are posted to the website? |
| MEMBERS
FOR LIFE |
| How
do I become a Member For Life? |
| Why
don't all of my OBI donations show up in my Donation History? |
| I
received the wrong item from the Online Store. |
| DONATING |
| Where
can I donate? |
| Click
here for comprehensive answers to your donating questions |
| |
| ANSWERS: |
| I
can't register. I received the following error message: "That
SSN and/or date of birth is not on file with the Oklahoma Blood Institute". |
| Your
SSN or date of birth may have been entered incorrectly into our system.
This will prevent you from registering. Please call 405-297-5588 or 877-OBI-GIVE
so that we may verify your information. |
 |
| I
can't login. I received the following error message: The SSN, Donor
ID, DOB or password you supplied is not correct". |
Check
the following: 1) Make sure you are entering either the Donor ID # OR SSN
but not both;
2) Make sure you are entering your 4-digit birth year (i.e. 1964); 3) Verify
you are typing your password correctly. If still unable to login, please
call 405-297-5588 or 877-OBI-GIVE so that we may verify your information. |
| |
| I
can't access Members for Life. I login, click on the Members for Life
link, and then I'm redirected back to the login page. |
| Registering
does not automatically enroll you in Members for Life. To become a Member
for Life, please complete the enrollment
process. |
| |
| Why
aren't my test results posted? |
It
takes approximately 5-6 business days following donation for blood
type, cholesterol and ALT results to be posted to the website and
approximately 2-4 weeks for Heart Check or PSA results. If results
are not available after the stated time periods, contact
Notification & Counseling at 405-297-5667, 405-297-5638 or 1-800-749-0670,
ext. 5667 or ext. 5638.
|
| |
| What
tests are performed on my blood? |
| The
following tests are performed on every blood donation: |
|
ABO -
ABO Blood Typing: Determines
your blood type. There are four blood types. A, B, AB, and O. |
|
Rh
- Rh Typing: People
who have the Rh antigen on their red cells are typed as Rh positive.
People who lack the Rh antigen are typed as Rh negative. |
|
CHOL -
Cholesterol: Cholesterol is a fat-like substance found naturally
in the body. Cholesterol levels can be affected by genetic or due to
the foods you eat. Too much cholesterol increases your risk of having
a heart attacks or a stroke. A level less than 200 is desirable. Diet
and exercise affect your levels. |
|
AbSc -
Antibody
Screen: A test
that detects unexpected red cell antibodies that can be a results of
being previously transfused or pregnant. |
|
HBsAg -
Hepatitis B Surface Antigen: A test for the virus that causes
hepatitis B. The hepatitis B virus causes inflammation of the liver. |
|
HBC -
Antibodies to hepatitis B core: Detects antibodies to the
hepatitis B virus. This test can be positive in patients who are currently
infected or may indicate past infection with the hapetitis B virus. |
|
HCV -
Antibodies to the hepatitis C virus: A test that determines
if you have been infected with hepatitis C. |
|
ALT -
Alanine Aminotransferase: ALT is a liver enzyme which, when
levels are above normal, may indicate some abnormal process in the
liver. |
|
HIV
1/2 - Antibodies to Human Immunodeficiency Virus: A test to
detect infection with the HIV, the virus which causes AIDS (Acquired
Immune Deficiency Syndrome). |
|
HTLV
1/2 - Antibodies to Human T Lymphotrophic Virus: Test for
antibodies to a virus that can cause adult t-cell leukemia/lymphoma
and HTLV-associated myelopathy, a neurological disease. The symptoms
include progressive weakness of muscle control, especially in the legs. |
|
RPR -
Serologic Test for Syphilis: A screeing test for syphilis. |
|
NAT -
Nucleic Acid Testing: An extremely sensitive test which detects
the RNA or the DNA of certain viruses. This type of testing is used for
HIV, hepatitis B, hepatitis C, and West Nile Virus. |
| |
| The
following additional tests are performed for a donor on request for
a fee. These test results are posted to the website 2-4 weeks following
collection. |
|
PSA
- Prostate Specific Antigen: Prostate Specific
Antigen is a protein that is made by the prostate and
can be found in the blood in small amounts normally.
However, men with prostate cancer can have elevated levels.
There are other conditions which can cause elevation
of PSA such as enlargement of the prostate or an infection
of the prostate gland. |
|
Anti-HBs
- Antibody to the Hepatitis B Surface Antigen: Anti-HBs
testing determines whether an individual is immune to hepatitis
B as a
result of either having had the vaccination against it or by actually
having had a hepatitis B infection. Anti-HBS is the protective
antibody made by people who are either successfully vaccinated
(immunized) against the hepatitis B virus or who have been infected
with the hepatitis B virus and recovered. |
|
HbA1c
- Hemoglobin
A1c: Performed as a potential
screening test for diabetes mellitus, commonly known as "diabetes".
An abnormal hemoglobin A1C test indicates that an individual has
had
higher than normal blood sugar levels over the prior 3-4 weeks. |
|
FCHOL
- Total
fasting cholesterol: Cholesterol is a fat-like substance
found naturally in the body. Cholesterol levels can be affected
by genetic or due to the foods you eat. Too much cholesterol increases
your risk of having a heart attacks or a stroke. A level less than
200 is desirable. Diet and exercise affect your levels. |
|
FHDL -
Fasting High Density Lipoprotein: HDL
is a type of cholesterol that is considered a “good type”.
A level greater than 60 mg/dl is desirable. |
|
LDL
- Low Density Lipoprotein: A type of cholesterol that contains
proteins and triglycerides. Too much increases your risk of a heart
attack or stroke. A level of less than 100 mg/dl is recommended. |
|
TRIG
- Triglycerides: The majority of fat in your body exists
in the form of triglycerides. Triglycerides are made in your body and
also come from foods you eat. Less than 150 mg/dl is desirable. High
levels may increase your chances of heart attack or stroke. |
|
HOCY
- Homocysteine: Homocysteine is an amino acid (amino acids
are the building blocks of proteins) found normally in the body. Elevated
levels may increase your chance of a stroke due to accelerated deposition
of LDL-C (a form of cholesterol) in your arteries. This test checks
for these levels. |
|
FERR
- Ferritin: Used to determine the amount of stored iron you
have in your body. Too much or not enough iron in your body can cause
certain disease processes. Too little can indicate iron deficiency
anemia. Too much can indicate Hemochromatosis, which can cause heart
disease, diabetes, and cirrhosis of the liver. |
|
CRP
- C-Reactive Protein: There are a number of proteins in the
blood, including C-Reactive Protein, which may become elevated in a
person who has a chronic inflammatory condition. The elevation of these
proteins may lead to increased deposits of LDL-C in the coronary arteries
and the development of coronary artery disease, which can increase
your risk of heart attack. |
| If you have questions concerning your test results, contact
Notification & Counseling at 405-297-5667, 405-297-5638 or 1-800-749-0670,
ext. 5667 or ext. 5638. |
|
| Will
I be notified if any test is abnormal or positive? |
| You
will be notified by phone or mail within 2-4 weeks if any test is abnormal
or positive. Because the initial screening tests performed on your blood
are made to be very sensitive, false positives do occur. If the screening
test is positive, OBI will perform confirmatory testing to determine
if you need to see your physician. If the test is a "false
positive", you do NOT need to see your physician as you are NOT
infected with the virus. |
|
| What
test results are posted to the website? |
| The
following test results are posted to the website: |
|
BP
(Blood Pressure) - posted after 5-6 business days |
| |
CHOL
- posted after 5-6 business days |
|
ALT -
posted after 5-6 business days |
|
PSA - posted after 2-4 weeks |
|
Heart
Check - Panel of tests for heart disease risk
factors (posted after 2-4 weeks) |
|
| How
do I become a Member For Life? |
| To
become a Member for Life you must first be registered. If you are not
registered, complete the registration
process and then enroll in
Members for Life. |
|
| Why
don't all of my OBI donations show up in my Donation History? |
| The
Donation History page reflects all donations that have been made since
the beginning of the Members for Life Program started on June 1, 2004.
It is used to monitor donations so that points can be awarded. It is
NOT a full history of all donations made to OBI. |
|
| I
received the wrong item from the Online Store. |
| If
you received an item other than what you ordered, please send an email stating
which item you ordered and which item you received. Please enter "Wrong
Item" in the Subject line of your email to ensure a timely response. |
|
| Where
can I donate? |
| You
may donate at any of our fixed
sites or locate a public
blood drive in your area. |
